highvoltageextracts@gmail.com

 
 

Wholesale orders through email and Canada Wide Shipping.

You must be 19+ with ID.

An Up-To-Date menu will always be available on this site.

If you are not familiar with our shipping & ordering procedures please send us an email & we’ll get you set up.

Please see our FAQ Sheet below.

 
 
 
 

FAQ

Ordering & Shipping Guidelines

Ordering

• We do not sell to minors. You must provide a copy of your government issued Canadian ID. You can blank out portions of your ID but we must be able to see your birthdate, name and the expiry date.

• We do not store IDs and we will never share your personal information with anyone.

• We only distribute within Canada.

• We can provide extracts to dispensaries and individuals.

• Please respond by email with what you would like to order, a mailing address and name. Email: highvoltageextracts@gmail.com

• Don’t forget to include a photo or copy of your government issued photo ID.

  • You may order cartridges AND Sauce/Live Resin in the same order. However SEPARATE shipping rates apply to the cartridges.

• Currently the minimum order is 1 ounce. Within that order you can choose a maximum of TWO strains per ounce. 

• Please see info below about mixed ounces.

• You will receive an email with an invoice of your order, this includes 5% GST and a shipping rate (see below).

• Once you receive your invoice you can send your E-transfer.

E-Transfers

• We only accept E-Transfer.

• Once your order is confirmed you can send an e-transfer to highvolt@tutanota.com 

• Security Question: What colour is the sky? 

   Answer: blueblue

• Please do not make up your own security question and answer.

• Please include your invoice number in the “notes/memo” section of your Etransfer. Failure to do so could result in a delay in accepting your Etransfer.

 

Shipping

 • If your Etransfer is accepted by Noon (Pacific Time) then it will ship the same day (Monday to Thursday ONLY). If paid for after Noon (Pacific Time) then we ship the next business day. We do not ship any packages on Fridays- no exceptions.

• A signature is required for all packages, this ensures the package arrives safely into your hands.

• We use Canada Post Xpress Post. Your package will arrive in discreet packaging to your door. There is nothing on the package to indicate you’ve ordered from an extract company.

 • All orders will be shipped from our slice of paradise on Vancouver Island. Your distance from us determines how quickly you will receive your package.

• Due to our island location you might notice an additional 12-18 hours of shipping time.

• Regional Orders (BC, Alberta, Saskatchewan, Manitoba) usually arrive within 2-4 business days. National Orders (Nunavut, NWT, Yukon, Ontario, Quebec, New Brunswick, Newfoundland, Nova Scotia, PEI) usually arrive within 3-5 business days. 

• Keep in mind that rural or remote areas may require additional shipping time.

• From the time you email us to the time you receive your package could be anywhere from 3-7 days. 

**Tracking numbers go out on the day your order ships between 2:30 and 3:30 PM PST. Please check your Spam/Promotions folders and if your tracking number has not arrived in your inbox by 6:00 PM PST please email us. **

Shipping Rates  

• BC, Alberta, Saskatchewan =$19.00

• Manitoba, Ontario = $27.00

• Nunavut, NWT, Yukon, Quebec & Atlantic Provinces = $32.00

You may order cartridges AND Sauce/Live Resin in the same order. However SEPARATE shipping rates apply to the cartridges.

Mixed Ounces/Packs

Mixed Ounces are Back!

We will release them on Monday June 17 at 9:00 AM Pacific Time. There are no pre-sales available and this will be on a first come first served basis. Please check out the Mixed Pack Info Tab.

We plan to release:

-Variety Ounces of Sauce (no set strains but will contain 4-10 different strains)

-Variety Ounces of Live Resin (no set strains but will contain 4-10 different strains)

-Mixed Ounces of Live Resin with 4 strains listed

-Mixed Ounces of Sauce with 4 strains listed

We will also offer 5 packs of cartridges with 5 listed strains :)

A Few More Things

• We love it when you review our products 😊

Please take a minute to review us on any of these pages:

Reddit MoM Mega Thread

WeedMaps (High Voltage)

• We can’t respond to all messages and emails immediately but usually we will respond within a max of 24 hours, often much sooner.

•  If you don’t hear from us right away please be patient; do not email us repeatedly or try to get answers through social media. We respond to emails in the order they are received.

• We are a mail order service, we are not available for meet ups or deliveries.

Generally, our business hours are 9:00 to 6:00, Pacific Time, Monday -Friday (excluding holidays). This means we can process orders and answer questions/emails during these times. We do not ship packages on Fridays.                   

Thank you for your support